Right to resist: BullyCam and VigilAuntie App Terms and Conditions 

Last updated 9.06.2025 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR BULLYCAM  APP AND SERVICE 

1. THESE TERMS 

1.1 These are the terms and conditions on which we supply BullyCam and VigilAuntie, our free violence  and bullying deterrent app and connected incident page cloud storage and SMS and email messaging (the “Service” and the “apps”) to “you” (you shall be referred to throughout as “you” or “your”). 

1.2 Please read these terms carefully before you use our Service. These terms tell you who we are, how  we will provide our Service to you, how you and we may change or end the contract, what to do if there  is a problem and other important information. By clicking “I Agree” and or using the Service you confirm  that you have read and understood these Terms and Conditions (including the documents expressly  

referred to herein) and you agree to be legally bound by them in relation to your use of the Service that we provide. If you refuse to accept these Terms and Conditions, you will not be able to create an account  on our mobile application. 

1.3 These terms of use refer to the following additional terms, which also apply to your use of the apps: 

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect  from you, or that you provide to us. By using our website, you consent to such processing and you  warrant that all data provided by you is accurate and up to date; and 

• Our Cookie Policy, which sets out information about the cookies on our website. 

2. INFORMATION ABOUT US AND HOW TO CONTACT US 

2.1 We are Right to Resist, a UK registered charity number 1201092 address: East Deanraw, Langley on  Tyne, Hexham NE47 5LY trading as “BullyCam” and “VigilAuntie” (we shall be referred to throughout as  “we”, “us” or “BullyCam”, or “VigilAuntie”). 

2.2 You can contact us by telephoning our customer service team by writing to us at the address above  or at contact@righttoresist.org.

2.3 If we have to contact you we will do so by telephone or by writing to you at the email address you  provided to us when setting up your account. 

2.4 When we use the words “writing” or “written” in these terms, this includes emails. 3. OUR SERVICE 

Using the BullyCam or VigilAuntie app icon on your mobile device, the apps start recording (and  provided you have sufficient network bandwidth) and then sending video, location details and related  data to be formatted on an incident page stored in the cloud, a link to view the incident page is  automatically sent via email and SMS text messages to each of your (up to) five selected “Alert  Recipients” (five contacts you have set up previously when you create an account as detailed at clause 4  below). Each Alert Recipient can view the incident page and see the video, where you are either live or  recorded and view the whole “Incident Report” showing the date, time, sender, status, video and  location (using what3words technology for accurate location recording). They will have several options  on how to act in response to seeing the Incident Report. The Incident Report is not deleted if your device is stolen or destroyed. 

The Service we provide to you may change from time to time. 

4. SETTING UP AN ACCOUNT 

Once you have downloaded the BullyCam or VigilAuntie app you must set up an account with an email  address and password. To do so you must provide your first and last names, email address and the  phone number of your device.  

You acknowledge that you are responsible for maintaining the confidentiality of your account and  password and for restricting access to your mobile phone to prevent unauthorised access to your  account. You agree to accept responsibility for all activities that occur under your account or password.  You should take all necessary steps to ensure that the password is kept confidential and secure and  should inform us immediately if you have any reason to believe that your password has become known  to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. You must  not allow any third party to access your account. 

Using the Apps 

Once you are set up with an account every time you open the BullyCam of VigilAuntie app icon on your  device the app will open and after a few seconds the video and data streaming and upload to the  Incident Report page will begin. If you press the stop button or the settings icon before the upload 

begins,, the recording will not begin recoding and you can access your settings. If you do not press stop  then the app will begin recording, your Alert Recipients will be notified and an Incident Report will  automatically be created. 

Within settings you can view your sent Incident Reports, unsent Incident Reports, Family & Friends  (Alert Recipients), you can edit your alert message, set up an override call number (as described below),  you can update your profile (name, email and device telephone number that you used to set up your  account), change your password and contact us. 

Adding Alert Recipients and creating Incident Reports 

Once your account is set up you may add up to five “Alert Recipients” under the “Family & Friends” tab  found in settings within the apps. You can add their name, mobile phone number and email address. You  are responsible for ensuring you have permission from each Alert Recipient to add their personal  information to your profile and their consent to add them as an Alert Recipient in your apps.  

Each Alert Recipient will receive a text message and an email informing them that you have invited them  to be an Alert Recipient. Each Alert Recipient can then click on the link provided to accept or decline the  invitation. If an Alert Recipient accepts the invitation, every time you use your apps and create an  Incident Report (as described below), each Alert Recipient will receive a text message and an email  informing them that you have started an Incident Report and will share a link with them to enable them  to view the Incident Report. If they click on the link while you are recording they will be able to watch  your video stream, see your location (using what3words technology for accurate location recording) and  will have other options on how to proceed. Once created an Incident Report can be accessed at any time  and shows the date, time, sender, status, video and location. The Incident Report is stored on the cloud.  The Incident Report remains on the cloud even if the app is deleted and/or your phone is lost or  destroyed. 

Downloading an Incident Report 

You may download an Incident Report page. You may also forward it to various third parties and once  you have downloaded it you can forward it to whoever you wish. 

You are responsible for how Incident Reports are copied, shared, managed and published by you, your  Alert Recipients and any third party to whom you allow access to your apps Account or your Incident  Report pages. We accept no responsibility for the way in which and by whom your Incident Reports are  shared and viewed.

Deleting an Incident Report 

You may delete an Incident Report either directly as the app functionality permits, including any built-in  delay in the timing of the deletion, or by contacting us in writing by emailing contact@righttoresist.org  with the details of the email address used in your app registration and the date and time of the Incident  

Report page you wish to delete, and we shall aim to delete this within five (5) working days. Please note  that if the Incident Report you wish to delete is being used as part of a police or other authorised legal  entity’s activities, we may not delete the Incident Report. 

Please note that once an Incident Report has been downloaded, we have no control over it and cannot  delete it from your device or the device of any third party with whom you or your Friends and Family  have shared. Neither can we restrict the sharing of a link to view any Incident Report page. Therefore, please think carefully before sharing an Incident Report with a third party who is not one of your Friends  and Family Alert Recipients, and advise your Alert recipients of you wish to place any restriction on how  they might share links to your Incident Report pages. 

Setting up an override call number 

Our apps are not designed to replace calling 999 (or the equivalent emergency service number if you  are not in the UK or Northern Ireland – please see clause 13 re using the BullyCam app outside of  the UK and Northern Ireland). You must always call 999 if you are in an emergency.  

You are able to set up an override call number within the apps. Using call override will shut down the  app and end all functionality. The override call button can be used to contact the emergency services (if  you set up 999 as your override call number) or your preferred contact at a single touch if you consider it  necessary. 

Unsent Incident Reports 

If you use your apps in an area where you do not have an internet connection or any signal (i.e. 3G/4G or  a Wi-Fi connection), an Incident Report is still created but the app is unable to send the Incident Report  to create an Incident Report page in the cloud, or to message your Alert Recipient(s). The Incident Report  is therefore stored in the Unsent Incident Reports folder in your settings and you can send this to your  Alert Recipients at a later date or simply keep the Incident Report for your own use, download it and/or  share it with third parties if necessary. 

5. Incident Report Page content created using the apps 

You retain all ownership rights in any and all content you upload to your BullyCam Incident Report  Pages, but you grant us a non-exclusive, irrevocable, perpetual, worldwide, royalty free, sub-licensable  

Commented [AF1]: We should give more context about this  feature and when to use it.

licence to use, store and copy that content and to distribute and make it available to third parties as  necessary. 

We also have the right to disclose your identity to any third party who is claiming that any content  posted or uploaded by you in the use of our Service constitutes a violation of their intellectual property  rights, or of their right to privacy and if so required by a law enforcement body or in connection with  legal proceedings. 

We will not be responsible, or liable to any third party, for the content or accuracy of any content  created by you or any other user of your account in the apps. We have the right to remove and / or  delete any content or Incident Report page you make using our apps.  

You acknowledge and agree that in line with the purpose of our apps (to act as a means of deterrent,  alert and proof in the event of bullying or violent assault) you may not be able to instantly delete the  Incident Reports you create and that are stored within your account. If you wish to have content deleted  from your account and are not able not do so from within the apps please contact us and we shall delete  such Incident Reports on your behalf (provided we are legally able to do so and such content is not  required by a law enforcement body or in legal proceedings). Once the content is deleted, you  acknowledge and agree that such removed content may persist in backup copies for a reasonable period  of time but will not be available to any third party unless requested by a law enforcement body or legal  summons. 

You acknowledge that all Incident Report Pages and related content will be automatically deleted after  one year (12 calendar months) form the date on which they were created, unless previously deleted or  the Incident report page(s) are required and saved by a law enforcement body or in connection with legal proceedings. 

Protecting other peoples’ rights 

We respect other peoples’ rights and expect you to do the same. 

You acknowledge and agree that you will not upload content or take any action or recording on the apps that infringes or violates someone else's rights or otherwise violates the law. We can remove any  content or information you post on the apps if we believe that it violates this Statement. 

6. INTELLECTUAL PROPERTY RIGHTS 

6.1 You acknowledge and agree that:

(a) we are the owners or licensors of all intellectual property rights in and to the Service. 

(b) you are granted a non-exclusive, revocable licence to use the Service solely for the duration you have  an account with us; 

(c) you shall not copy, modify, share, republish, or reproduce in whole or in part, any part of the Service  without our prior written consent; and 

(d) you will not use our copyrights or trademarks, or any confusingly similar marks, without our written  permission. 

7. RESTRICTIONS ON YOUR USE OF THE SERVICE 

7.1 You will not provide any false personal information on the apps, or create an account for anyone  other than yourself without permission; 

7.2 You will not create more than one personal profile; 

7.3 If we disable your account, you will not create another one without our permission; 7.4 You will not use your personal profile for your own commercial gain; 

7.5 You will keep your third party contact information (Alert Recipient(s)) accurate and up-to-date; 

7.6 You will not share your password with a third party, let anyone else access your account, or do  anything else that might jeopardize the security of your account; and 

7.7 You will not transfer your account to anyone. 

8. OUR RIGHTS TO MAKE CHANGES 

8.1 We may change the Service: 

a) to reflect changes in relevant laws and regulatory requirements; 

b) to implement minor technical adjustments and improvements, for example to address a security  threat. (We do not expect these changes will affect your use of the Service); and 

c) where it may be necessary for us to temporarily suspend access to the Service to make adjustments  and improvements. (We will notify you of any planned disruption by posting a notice on our website or  on this application in advance).

8.2 We may update or require you to update digital content, provided that the digital content shall  always match the description of the Service as closely as we are able to when you first created an  account with us. 

9. YOUR RIGHTS TO END THE CONTRACT 

9.1 You can always end your contract with us. To end the contract with us please delete your account  and the apps from your mobile device and cease using the apps and to delete your Incident Reports and  uploaded content please write to us at contact@righttoresist.org with the email address used to create  your app account and a request to delete your Incident Page reports. Please note that all Incident Page  Reports will be automatically deleted after on year (12 months) of the date of the recording. 

10. OUR RIGHTS TO END THE CONTRACT 

10.1 We may end the contract with you at any time by writing to you to let you know that we are going  to disable your account: 

a) at any time for any reason at our sole discretion. 

b) if you share your individual account log-in details with anyone else; or 

c) you breach any of the warranties at clause 11 below. 

11. WARRANTIES 

You represent, warrant and undertake: 

• That all the information you provide to us via the apps is true and accurate to the best of your  knowledge and belief; 

• To comply with all applicable laws and regulations; 

• Not to use the apps in any unlawful manner or in a manner which promotes or encourages illegal  activity; 

• Not to use the apps for anything other than its intended Purpose; 

• Not to breach any law, statute, contract or regulation; 

• Not to use the apps in a manner that is obscene, discriminatory, defamatory, libellous, unlawfully  threatening or unlawfully harassing; 

• Not to provide false, inaccurate or misleading information;

• Not to upload viruses or other malicious code; 

• Not solicit log in information to or access an account belonging to someone else; • Not collect other users’ content or information including by automated means such as harvesting  bots, robots, spiders or scrapers; 

• Not post content to the apps or Service where you are the perpetrator of material that is hateful,  threatening, pornographic, incites violence, contains nudity or graphic or gratuitous violence (“Abuse”) (this does not apply to content in which you as the user are the victim of such Abuse); 

• Not do anything that could disable, overburden or impair the proper working of the apps or Service  such as a denial of service attack; 

• Not to use an anonymising proxy; or 

• Not to attempt to gain unauthorised access to any networks, servers or computer systems  connected to our apps or Service. 

• Not to use the apps or Service to record, store or participate in any way in Child Sexual Abuse  Material (CSAM) or Child Sexual Abuse and Exploitation (CSAE). Any attempt to do so will  instantly be brought to the attention of the relevant authorities. 

12. INDEMNITY 

12.1 You shall indemnify us against all liabilities, costs, expenses, damages and losses suffered or  incurred by us in connection with any claim made against us for actual or alleged infringement of a third  party’s intellectual property rights arising out of or in connection with your use of the Services in any  way that contravenes these terms. 

12.2 If anyone brings a claim against us related to your actions, content or information on the apps you  will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind  (including reasonable legal fees and costs) related to such claim. 

13. LIMITATION OF OUR LIABILITY AND EXCLUSIONS 

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our  negligence, or our fraud or fraudulent misrepresentation, breach of the obligations implied by section 12  of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 or any other  liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude  all conditions, warranties, representations or other terms which may apply to the apps or any content on  it, whether express or implied. We will not be liable to any user for any loss or damage, whether in  contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising  under or in connection with:

• use of, or inability to use, the apps; or 

• use of or reliance on any content displayed on the apps. 

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or  other technologically harmful material that may infect your computer equipment, computer programs,  data or other proprietary material due to your use of our website or to your downloading of any content  on it, or on any website linked to it. 

We assume no responsibility for the content of websites linked on our website. Such links should not be  interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage  that may arise from your use of them. 

Please remember – we are not representing, warranting or in any way suggesting that the apps are a  replacement for or supplement to the emergency services and your own safety precautions.  

We are not responsible for the actions, content, information, or data of third parties, and you hereby  release and indemnify and agree to keep indemnified now and in the future us, our directors, officers,  employees, and agents from any claims and damages, known and unknown, arising out of or in any way  connected with any claim you have against any such third parties. 

We will not be liable to you for any lost profits, loss of opportunity, loss of data, or for any loss of  economic use, not for any consequential, special, indirect, or incidental damages arising out of or in  connection with this agreement, even if we have been advised of the possibility of such damages. 

We cannot and do not guarantee that the apps will always work without interruption or faults. You  acknowledge and agree that the apps may cease to function in whole or in part at any time, without  notice, for any duration and we are not liable to you if this occurs. 

You acknowledge and agree that the apps are designed for use in the United Kingdom and Northern  Ireland only (the “Territories”). If you use the apps outside of the Territories you shall do so at your  own risk and we shall not be liable for such use. 

Our aggregate liability arising out of this statement, or your use of our apps will not exceed £100.  Applicable law may not allow the limitation or exclusion of liability or incidental or consequential  damages, so the above limitation or exclusion may not apply to you. In such cases, our liability will be  limited to the fullest extent permitted by applicable law. 

14. HOW WE MAY USE YOUR PERSONAL INFORMATION AND DATA PROTECTION

14.1 We will use the personal information you provide to us in accordance with our Privacy Policy (as  applicable), which can be found on our website and in our BullyCam app, the terms of which are  incorporated into this agreement by reference. 

14.2 You shall comply with all applicable data protection legislation, as in force from time to time,  including but not limited to the Data Protection Act 2018 and the United Kingdom General Data  Protection Regulation (‘UK-GDPR’). 

15. VIRUSES 

We do not guarantee that the apps will be secure or free from bugs or viruses. You use it at your own  risk. We provide the apps “as is” without any express or implied warranties including, but not limited to,  implied warranties of merchantability, satisfactory quality, or fitness for a particular purpose, and non infringement of any third party rights. We do not guarantee that the apps will be safe or secure. 

You are responsible for configuring your device(s) in order to access our apps. You should use your own  virus protection software. 

You must not misuse our apsp by knowingly introducing viruses, Trojans, worms, logic bombs or other  material which is malicious or technologically harmful. You must not attempt to gain unauthorised  access to our Angel-Cam app. You must not attack our apps via a denial-of-service attack or a  distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence  under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement  authorities and we will co-operate with those authorities by disclosing your identity to them. In the  event of such a breach, your right to use our website will cease immediately. 

16. OTHER IMPORTANT TERMS 

16.1 We may transfer our rights and obligations under these terms to another organisation. We will  contact you to let you know if we plan to do this. If you are unhappy with the transfer you may delete  your account and stop using the Service. 

16.2 You may only transfer your rights or your obligations under these terms to another person if we  agree to this in writing. 

16.3 This contract is between you and us. No other person shall have any rights to enforce any of its  terms.

16.4 Each of the paragraphs of these terms operates separately. If any court or relevant authority  decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. 

16.5 If we do not insist immediately that you do anything you are required to do under these terms, or if  we delay in taking steps against you in respect of your breaking this contract, that will not mean that  you do not have to do those things and it will not prevent us taking steps against you at a later date.  

17. GOVERNING LAW AND JURISDICTION 

17.1 This agreement and any dispute or claim arising out of or in connection with it or its subject matter  or formation (including non-contractual disputes or claims) shall be governed by and construed in  accordance with the laws of England and Wales. 

17.2 The courts of England shall have exclusive jurisdiction to settle any such dispute or claims relating  to these terms and conditions. 

© 2023 Right to Resist charity number 1201092 All rights reserved.